Terms of Service
Last updated: 08 Oct 2026
1. Overview
This website is operated by Mihal Apparel (OPC) Private Limited, trading as FLASHYN. Throughout these Terms, “we”, “us” and “our” refer to FLASHYN.
These Terms govern your access to our website and purchases from our store. By using our website or placing an order, you agree to these Terms and the applicable policies referenced here.
Our online store is powered by Shopify, which provides the e-commerce platform we use to sell our products. FLASHYN is responsible for its products, orders, policies and customer support.
2. Eligibility and Acceptable Use
You must be at least 18 years old, or use this website under the supervision of a parent or legal guardian, to place an order.
You must not use our website for unlawful purposes, submit false information, interfere with its operation, attempt unauthorized access or upload harmful code.
3. Product Information
We aim to provide accurate product descriptions, photographs, size guides and prices. Colours may appear slightly different depending on your screen and lighting conditions.
Product availability may change. We may update listings or discontinue products, but these changes do not remove your rights relating to purchases already made.
4. Prices and Payments
Product prices and applicable charges are displayed on our website. The total payable, including applicable taxes, shipping and other charges, will be shown before you complete your order.
Prices and offers may change for future purchases. If a pricing error affects an order you have placed, we will contact you to explain the available options, including cancellation and a refund where applicable.
Payments are processed through the payment providers available at checkout. You must use a payment method you are authorized to use.
5. Orders and Cancellations
Orders are subject to stock availability and payment verification. An automated order acknowledgement confirms receipt of your order and does not, by itself, confirm acceptance.
We may decline or cancel an order for a legitimate reason, such as unavailable stock, unsuccessful payment, an unresolved pricing error or suspected fraud. We will notify you using the contact details provided.
If we cancel an order after receiving payment, we will arrange the applicable refund. Customer cancellation requests are handled according to our published cancellation and refund terms and the order’s processing status.
6. Shipping and Delivery
Shipping charges, serviceable locations and estimated delivery times are governed by our Shipping Policy and the information provided at checkout.
Please provide a complete delivery address and an accessible contact number. Delivery estimates may be affected by courier delays, weather or other circumstances beyond our reasonable control. We will assist with shipment-related issues.
7. Returns, Exchanges and Refunds
Returns, exchanges and refunds are handled according to our Returns & Exchanges Policy, including its eligibility requirements, request periods and applicable fees.
Please contact us if your order arrives damaged, defective, incorrect or materially different from its description. Nothing in these Terms or our policies limits remedies available under applicable consumer law.
8. Customer Accounts
You are responsible for keeping your account credentials confidential and providing accurate contact and order information. Notify us promptly if you suspect unauthorized use.
We may restrict or suspend accounts where there are reasonable grounds to suspect fraud, unlawful activity or misuse of our services or promotions.
Account restrictions do not automatically remove your rights to valid refunds or other amounts lawfully owed to you.
9. Offers, Rewards and Store Credit
We may offer discounts, promotional store credit, referral rewards or other benefits from time to time. Each offer is subject to its published eligibility criteria, validity period and redemption conditions.
Unless an offer states otherwise, promotional credits are linked to the eligible customer’s account, cannot be transferred and cannot be exchanged for cash.
We may reverse promotional rewards associated with cancelled or returned purchases, or rewards obtained through fraud or a breach of the relevant offer terms.
Changes to promotional programs will not override rights already accrued under their published terms or applicable law. Credit issued in settlement of a refund is distinct from a promotional reward and remains subject to the applicable refund terms and your legal rights.
10. Third-Party Services and Links
Our website may use third-party services for payments, delivery and other functions. It may also contain links to external websites.
Third-party services may have their own terms and privacy policies. We do not control external websites, but using service providers does not remove our responsibilities to you as the seller.
11. Intellectual Property and Customer Content
Our branding, designs, photographs, text and other website content belong to FLASHYN or their respective owners. You may not reproduce or commercially use this content without permission, except where permitted by law.
If you submit a review or other content for public display, you give us permission to display and reproduce it in connection with our products and business. Any edits must preserve its meaning.
You must not submit unlawful, misleading or infringing content. We may remove content that breaches these requirements. Private customer support communications are not treated as permission to publish them.
12. Privacy and Communications
Our collection and use of personal information are explained in our Privacy Policy.
We may contact you through email, SMS, WhatsApp or phone where necessary for authentication, order processing, delivery, refunds or customer support.
Promotional communications are sent in accordance with your preferences and applicable consent requirements. You may unsubscribe from marketing messages at any time. Necessary order and service communications may continue.
13. Website Availability and Liability
We take reasonable steps to keep our website accurate and available, but uninterrupted or error-free access cannot be guaranteed.
To the extent permitted by law, we are not responsible for indirect losses caused by website interruptions or events beyond our reasonable control.
Nothing in these Terms excludes liability that cannot lawfully be excluded or limits your statutory consumer rights.
14. Changes to These Terms
We may update these Terms and will publish the revised version on this page with an updated date. Changes apply prospectively and will not retrospectively reduce your rights relating to an existing order.
15. Governing Law
These Terms are governed by the laws of India. Subject to applicable law, courts at Guntur, Andhra Pradesh, will have jurisdiction.
This does not restrict your right to approach a competent consumer commission or other authority available under applicable law.
16. Related Policies
Please read these Terms alongside our Privacy Policy, Shipping Policy, Returns & Exchanges Policy and any promotional or store credit terms applicable to your purchase.
A specific policy governs its particular subject, subject always to applicable law.
17. Contact and Grievance Redressal
Business: Mihal Apparel (OPC) Private Limited
Brand: FLASHYN
Business address:Omega Prince City, Penumaka, Andhra Pradesh-522501
Email: support@flashyn.com
Phone / WhatsApp: +91 74114 54747
For complaints, please share your order number and a description of the issue. We will acknowledge complaints within 48 hours and resolve them within one month of receipt.