This Shipping Policy applies to all orders placed with Mihal Apparel (OPC) Private Limited, doing business as FLASHYN (“we”, “us”, “our”).
1. ORDER PROCESSING
All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation.
Once your order is shipped, you will receive a shipping confirmation email/SMS with tracking details.
2. SHIPPING TIMELINES
Estimated delivery timelines are as follows:
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Metro Cities: 2–4 business days
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Other Locations: 3–7 business days
Delivery timelines may vary depending on your location, courier partner, and external factors.
3. SHIPPING CHARGES
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We offer free shipping on prepaid orders above ₹800 (if applicable).
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A nominal shipping fee may be applied to certain orders or locations and will be displayed at checkout.
Shipping charges (if any) are non-refundable.
4. ORDER TRACKING
Once your order is shipped, you can track it using the tracking link shared via email or SMS.
If you face any issues with tracking, please contact our support team.
5. DELIVERY DELAYS
While we strive to deliver your order within the estimated timeline, delays may occur due to:
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High order volumes
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Weather conditions
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Courier or logistical issues
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Remote location constraints
We appreciate your patience in such cases.
6. UNDELIVERED ORDERS
If a delivery attempt fails due to:
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Incorrect address
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Customer unavailable
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Refusal to accept delivery
The order may be returned to us.
In such cases:
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Re-shipping charges may apply
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Or the order value may be issued as store credit after deducting applicable shipping charges
7. SERVICEABLE PIN CODES
We ship across most locations in India. However, delivery is subject to courier serviceability in your area.
8. DAMAGED OR TAMPERED PACKAGES
If you receive a package that appears tampered with or damaged:
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Please do not accept the delivery, or
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Report the issue to us within 24 hours with clear images
9. CONTACT INFORMATION
For any shipping-related queries, please contact us at:
Email: support@flashyn.com
We reserve the right to update or modify this Shipping Policy at any time without prior notice.